PocketX Software - Product Support, Documentation, Frequently Asked Questions

PocketX Software creates innovative business and consumer solutions for mobile devices.

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Product Support

PocketX Software offers free demo/trial versions of every product so that you can evaluate the software before you purchase. We also offer free email technical support.

Our website contains installation instructions and answers to Frequently Asked Questions (FAQ) for every one of our products. Most of our products also include a printable Visual Users Guide bundled in the installation package and also available here.

General Information

Re-Download previously purchased Software or Ringtones

Upgrade Policy

Return Policy

General Frequently Asked Questions

Tips on how to speed up your phone

Product Documentation

For devices with touch-screens Windows Mobile Professional, Classic and Pocket PC
Photo Contacts PRO (Pocket PC Edition)	Quick Start Guide Visual Users' Guide Installation/Un-installation Frequently Asked Questions Usage Tips SmartName Instructions
Photo Contacts (Pocket PC Edition)	Visual Users' Guide Installation Instructions Frequently Asked Questions
Pocket Stock Monitor	Users' Guide Installation Instructions Frequently Asked Questions
Essential Contax PRO	Users' Guide Installation Instructions Frequently Asked Questions

For devices without touch-screens Windows Mobile Standard
Photo Contacts PRO (Smartphone Edition)	Visual Users' Guide Installation/Un-installation Frequently Asked Questions Usage Tips SmartName Instructions
Photo Contacts (Smartphone Edition)	Visual Users' Guide Installation/Un-installation Frequently Asked Questions

Ringtone Packages
For all devices

Installation Instructions/Un-installation

General Frequently Asked Questions

NEW What are the differences between Photo Contacts PRO and Photo Contacts?
Click here to see the differences

NEW How do I know if my phone is a Smartphone versus a Pocket PC Phone?
It's easy to differentiate between the two - Windows Mobile Pocket PC Phone devices have a touch-screen. Windows Mobile Smartphone devices do not.

How do I upgrade my Pocket PC 2002 device with the EUU patch?

Click here for instructions

How can I get the HP Jornada CF Camera to run on my IPAQ?

Click here for instructions (this is a community bulletin only)

Technical Support Contact Form

Note: We're always glad to help but in order to help us stay productive please make sure you have followed the Installation Instructions and read answers to Frequently Asked Questions for the product in question before requesting help.

Question is related to
Please select the Product in question
Product Version	See the Help or About screen in the program

Purchased From
Purchase Reference Number	See your purchase confirmation email

Phone/PDA (brand, model, carrier)
Computer operating system

Your Name
Email Address
	Note: Please double-check your email address above
You have followed the Installation Instructions
You have read the Frequently Asked Questions
You have referenced the Visual Users Guide
If you have not read the product documentation please see above. Description (please give as much information as possible):
PocketX Software strives to deliver products that enhance your mobile experience. Please allow up to 72 hours for our response (most questions are normally answered within 24 hours, excluding weekends and holidays). Thank You!!!