PocketX Software creates innovative business and consumer solutions for mobile devices.

 

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Product Support    

PocketX Software offers free demo/trial versions of every product so that you can evaluate the software before you purchase. We also offer free email technical support.

Our website contains installation instructions and answers to Frequently Asked Questions (FAQ) for every one of our products. Most of our products also include a printable Visual Users Guide bundled in the installation package and also available here.

General Information

   Re-Download previously purchased Software or Ringtones
   Upgrade Policy
   Return Policy
   General Frequently Asked Questions
    Tips on how to speed up your phone
 

Product Documentation

For devices with touch-screens
Android, Blackberry, Windows Mobile Professional, Classic and Pocket PC

Smart Ring PRO (Android Edition)

Quick Start Guide
Visual Users' Guide

Installation/Un-installation

Photo Contacts PRO (Pocket PC Edition)

Quick Start Guide
Visual Users' Guide

Installation/Un-installation
Frequently Asked Questions
Usage Tips

SmartName Instructions

Photo Contacts PRO (Blackberry Touch Edition)

Quick Start Guide

Installation/Un-installation
Usage Tips

Photo Contacts (Pocket PC Edition)

Quick Start Guide
Visual Users' Guide

Installation Instructions
Frequently Asked Questions

Business PRO

Quick Start Guide
Visual Users' Guide

Installation/Un-installation
SmartName Instructions

Pocket Stock Monitor

Users' Guide
Installation Instructions

Frequently Asked Questions

Essential Contax PRO

Users' Guide
Installation Instructions

Frequently Asked Questions

 

For devices without touch-screens
Blackberry, Windows Mobile Standard

Photo Contacts PRO (Smartphone Edition)

Visual Users' Guide
Installation/Un-installation
Frequently Asked Questions
Usage Tips
SmartName Instructions

Photo Contacts PRO (Blackberry Edition)

Quick Start Guide

Installation/Un-installation
Usage Tips

Photo Contacts (Smartphone Edition)

Visual Users' Guide
Installation/Un-installation
Frequently Asked Questions

 

Ringtone Packages
For all devices

Installation Instructions/Un-installation

 
General Frequently Asked Questions

Q

A

(NEW)  What are the differences between Photo Contacts PRO and Business PRO?
Click here to see the differences

Q

A

What are the differences between Photo Contacts PRO and Photo Contacts?
Click here to see the differences

Q

A  

How do I know if my phone is a Smartphone versus a Pocket PC Phone?
It's easy to differentiate between the two - Windows Mobile Pocket PC Phone devices have a touch-screen. Windows Mobile Smartphone devices do not.

Q

A

How do I upgrade my Pocket PC 2002 device with the EUU patch?

Click here for instructions

Q

A

How can I get the HP Jornada CF Camera to run on my IPAQ?

Click here for instructions (this is a community bulletin only)

 
 

Technical Support Contact Form
 

Note: We're always glad to help but in order to help us stay productive please make sure you have followed the Installation Instructions and read answers to Frequently Asked Questions for the product in question before requesting help.

 

Question is related to

Please select the Product in question

Product Version

See the Help or About screen in the program

   

Purchased From

Purchase Reference Number

See your purchase confirmation email

   

Phone/PDA (brand, model, carrier)

Computer operating system

   

Your Name

Email Address

 

Note: Please double-check your email address above

You have followed the Installation Instructions

You have read the Frequently Asked Questions

You have referenced the Visual Users Guide

 If you have not read the product documentation please see above.

Description (please give as much information as possible):


PocketX Software strives to deliver products that enhance your mobile experience. Please allow up to 72 hours for our response (most questions are normally answered within 24 hours, excluding weekends and holidays).
Thank You!!!

 
 

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Copyright 2001-2012 PocketX Software Inc. All Rights Reserved. PocketX, Photo Contacts, Photo Contacts PRO and Business PRO are trademarks of PocketX Software Inc.