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Frequently Asked Questions
Pocket Stock Monitor |
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Last updated 11/27/2009
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Questions related to
Compatibility |
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Question |
Will
Pocket Stock Monitor work on my device? |
| Answer |
Pocket Stock Monitor 5 is compatible with all Windows Mobile phones with touch-screens, Pocket PC and Pocket PC Phone Edition devices.
This includes Windows Mobile 6.5, 6.1, 6, Windows Mobile 5 and Pocket PC 2003/SE devices and phones with touch-screens. |
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Question |
I own an older Pocket PC 2002/2000 device - can I still run Pocket Stock Monitor? |
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Yes, we have a version of the software that is compatible with these devices. If you own an older Pocket PC 2000 or 2002 device please contact us and we will send you the software for your device. |
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Questions related to
Installation |
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Question |
When trying to install the program I get the "Installation unsuccessful" message. |
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STEP 1: If an old version of the program or the demo version is already installed, un-install it via Start>Settings>Remove Programs. Soft-reset and then try installing again.
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STEP 2: If installation is still unsuccessful then check free memory on the device - go to Start>Settings>Memory and make sure that you have at least 6MB free Storage Memory and 8MB free Program Memory. If the device is low on memory, soft-reset the device and then check the memory again. If storage memory is still low then un-install a few un-needed programs by going to Start>Settings>Remove Programs or delete some large files using File Explorer. Then try installing again.
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STEP 3: Finally if you’re still getting this message then do this:
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Using File Explorer on the phone or via your desktop computer using Activesync, browse to the \Windows folder on your phone and make sure that all “PVB*” files are deleted.
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Delete these files:
PVBCtrl, PVBDecl, PVBForm2, PVBHost2, PVBLoad, PVBKill, Pvbvbs
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After deleting these files, soft-reset the device and then install the program into main memory.
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Question |
I am getting a "Failed to load resource DLL MSDAERxx.DLL" message during installation. |
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Before installing, switch your Regional Setting to English (United States) in Start>Settings>Regional and then install the program. After the installation is complete, switch the regional setting back to what it was and you will be able to use the program.
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Question |
Should I
install Pocket Stock Monitor onto a memory card or in main memory? |
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We recommend that the program
be installed in internal storage memory of the device for faster loading. |
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Question |
I installed Pocket Stock
Monitor according to the directions supplied. However
when I attempt to execute the program I receive the
following error message:
"No Application associated
with 'stockmonitor'. Run the application first, then
open this file from within the application".
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This is a simple case of broken
associations and a bug in the Pocket PC operating system. When
an application that uses Embeded Visual Basic components is
uninstalled , the un-install routine of the Pocket PC will
remove the .vb extension association.
To correct this simply re-install
Pocket Stock Monitor. If you're still getting this error, follow
the instructions below.
Fixing the .vb file association
Associate the .vb extension with “pvbload.exe” on the
Pocket PC. The easiest way to do this is to use the
“myExtensions” program for the Pocket PC.
To
download myExtensions, go to:
http://www.badschwii.com/software_features.asp?swid=2
Install
myExtensions on your Pocket PC, run it and then:
- You
will see a list of extensions on the left of
myExtensions. Scroll down until you see .vb
- Double
tap on .vb to Edit the extension
- In the
Command field, type without quotes “\windows\pvbload.exe”
- In the
Icon field, type without quotes “pvbhost2.dll,-2”
- In the
Description field, type without quotes “VBCE 2.0 Project
File”
- Tap the
green OK button
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Soft-reset the Pocket PC
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Questions related to
Operation |
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Question |
When trying to connect, I am getting an error that says "The chunk length was not valid". |
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This error can occur on older Pocket PC 2003 devices that do not have the correct .Net components update from Microsoft.
Click here to download .Net Compact Framework 1.0 SP3
After you download the installation package from Microsoft, connect your device to Activesync and run the downloaded exe file. Your device will be updated with the latest components. |
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Question |
I can get
quotes with Pocket Stock Monitor but I don't see any graphs.
What else do I need to do? |
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Graphs in Pocket Stock Monitor
are cumulative and update every time a quote is fetched. For
every price update, one point is drawn on the graph. Let Pocket
Stock Monitor fetch quotes in automatic timer mode and you will
get a full graph for the time period in question. |
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Question |
How can I
connect to the internet so that Pocket Stock Monitor can fetch
quotes? |
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You can use any kind of an
internet connection with Pocket Stock Monitor - Ethernet, WiFi,
Bluetooth, Modem, Activesync-Passthrough, GPRS, EVDO, etc.
If you don't have a wireless or
a networked connection on your Pocket PC simply plug your Pocket
PC in its cradle. If you have an internet connection on your PC,
it will be transferred to your Pocket PC via "Activesync
Pass-through". |
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Question |
I would
like to monitor international stocks. How do I do that? |
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Pocket Stock
Monitor is able to get quotes from all around the world including Europe, Asia, US, Canada, India, etc. Please refer
to the Users Guide included with the installation package for
detailed information about supported exchanges. |
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Other Questions? |
Contact us and
we will be glad to help! |
