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Question |
Is Photo
Contacts compatible with square screen devices (Treo 700w
and HP 6515)? |
| Answer |
As of version 3.02, Photo
Contacts is fully compatible with square screen devices as
well as landscape operation. As of version 3.02, Photo Contacts
is Treo 700w compatible. |
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Question |
Is Photo
Contacts compatible with Windows Mobile 5? |
| Answer |
As of version 3.02, Photo
Contacts is compatible with Windows Mobile 5 devices. |
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Question |
There is
already a shortcut called "Photo Contacts" on my phone but the
application is not Photo Contacts. What is this? |
| Answer |
No, this is not the real Photo
Contacts. This is the old IA Caller ID with the shortcut that is
named incorrectly.
"Photo Contacts" is a
trademark of PocketX Software Inc. |
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Question |
How do I
add contact photographs to my device? |
| Answer |
There are two ways to add
contact photographs to use with Photo Contacts.
- If the Pocket PC has an
integrated camera then simply select a contact, tap Photo>Assign
and browse to the folder where the camera stores photos on your
device. This is most likely the \My Documents folder.
You can also copy photographs onto your Pocket PC (or onto a memory
card) via Activesync and then assign them in Photo
Contacts by selecting a contact and selecting Photo>Assign.
- If you wish to assign many photos to contacts at once on your
PC, we recommend using our SmartName method outlined below and
in the Help Guide. This is as easy as naming your photos
properly and transferring them onto the device.
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Question |
Should I
install Photo Contacts onto a memory card or in main memory? |
| Answer |
We recommend that the program
be installed in main memory of the device for faster loading and
consistent availability. Memory cards have very slow wake-up
times on Pocket PC devices. |
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Question |
Where
should I store my contact photos? |
| Answer |
Contact photos can be stored in
main memory on the device itself (default), built-in-storage, or a memory card. Storing
photos on a memory card is usually the most flexible option. It will save
some space on the device as well as
make sure you don't lose your photos in case of the device
loosing its data. You can also re-use the photos on the memory card if you
have more than one device running Photo Contacts (for example a
Smartphone or a second Pocket PC).
If you wish to store photos
on a memory card then first create a folder on the memory card,
called:
\My Documents\Photo
Contacts\
Then go to Tools>Options in
Photo Contacts and select the memory card as the "Photo
Location".
You can also type in a custom
location in the Photo Location field. |
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Question |
What is
the recommended image size for contact photographs? |
| Answer |
150x150 pixels is the optimum
size for a contact photo. By default Photo Contacts saves
photos with this resolution (this can be changed in the Options
screen)
150x150 provides enough detail with Full Screen Photo Caller ID,
saves space on the device and will ensure optimum speed. 200x200 of course looks even
better but might be slower on older devices. |
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Question |
Why is
Photo Caller ID not working on my device? |
| Answer |
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Question |
I am
using SmartName to assign photos to contacts. I have named by
images properly and transferred them to my Pocket PC but they
are not showing up. |
| Answer |
Please make sure you're not adding a
double ".jpg" extension to your images in Windows on your PC.
Open 'My Computer' and click on Tools/Folder Options/View.
Make sure that
the "Hide extensions for known file types" is NOT checked. |
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Question |
Does
Photo Contacts work with non-English language devices? |
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Answer |
Photo Contacts is compatible
with English, German, French, Italian and Spanish language
Pocket PC and Pocket PC Phone devices. As of version 1.0h, Photo
Contacts is compatible with all languages. |
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Question |
I have
loaded the demo version of Photo Contacts on my Pocket PC phone.
However, the pictures that I assigned to the contacts do not
come up. Any suggestions? |
| Answer |
The DEMO version of Photo
Contacts is
is limited to displaying only the
first 8 contact
photos. All other contacts with photos will display a demo image.
Therefore, you should assign a photo to one of the first 8
contacts in the list, depending on the sort-order of the
contacts in Photo Contacts.
Do a small test:
-
Create a contact on your Pocket
PC with the first name "A" and last name "A". Give it your
home telephone number in the Home Telephone Number field.
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Crop a contact photo using a
simple image editor (Irfanview
works really well) and name the image "A A.jpg"
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Connect your Pocket PC to your
computer and establish an Activesync Connection
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Click on "Explore" in
Activesync and browse to "\My Documents\Photo Contacts" on
the Pocket PC.
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Copy the "A A.jpg" image from
the PC onto the Pocket PC.
Now open Photo Contacts and you
should see A A as the first contact in the list with the
photo. Call your Pocket PC Phone from your home phone and
you will see the photo when the phone rings (Photo Caller
ID).
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Question |
Will Photo Caller ID work on my
Audiovox Thera 2032 or the
Toshiba 2032? |
| Answer |
Photo Contacts will work on these
devices but Photo Caller ID and photo-tap-dialing is not
supported. These two phones are Pocket PCs with a proprietary
phone implementation - they are not Pocket PC Phone devices. |
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Other Questions? |
Please go to the
Support page and submit a
request - we will be glad to help. |